This Privacy Policy explains how DROP Events Pte Ltd (“DROP Events”, “we”, “us”) collects, uses, discloses and protects your personal data when you visit happipacksg.com or register for the HappiPacks free cabin bag offer.
We handle personal data in accordance with the Personal Data Protection Act 2012 of Singapore (PDPA).
DROP Events Pte Ltd
Company registration (UEN): [[UEN]]
Registered address: [[REGISTERED ADDRESS, SINGAPORE POSTCODE]]
Email: [email protected]
Phone / WhatsApp: [[CONTACT NUMBER]]
“HappiPacks” is a marketing brand operated by DROP Events Pte Ltd. It is not a separate legal entity.
When you complete the registration form on our website, we collect:
| Field | Why we need it |
|---|---|
| Full name | To identify you and address you correctly |
| Email address | To send your confirmation and appointment details |
| Mobile number | To contact you by call, SMS or WhatsApp to arrange your session |
| Date of birth | To confirm you meet the minimum age for this promotion, and because age is relevant to the topics discussed in your session |
| Your current concerns (whether you are properly covered; whether you have enough to retire; whether you are using your CPF properly; whether you are overpaying on what you already have) | So the adviser conducting your session can prepare relevant information in advance |
| Your consent selections | To record the basis on which we may contact you |
Please note. The “current concerns” options relate to financial matters. You are not obliged to select any option you are not comfortable sharing. We do not ask for, and you should not send us, your NRIC number, bank account details, card numbers, policy numbers, CPF statements, income figures or health records through this form.
When you visit our website, the following is collected automatically:
utm_source, utm_medium, utm_campaign, utm_content and utm_term, and stored against your record so we know which advertisement you responded to._fbp and _fbc identifiers and Google’s _ga client identifier.A copy of each completed form submission is also generated as a PDF record and stored securely.
We use your personal data to:
By submitting the registration form you consent to DROP Events Pte Ltd and its affiliate partners contacting you by phone call, text message, WhatsApp and email at the details you provide, for the purposes described in section 3.
Marketing and promotional messages are sent only where you have separately ticked the marketing consent box. You can withdraw your consent at any time — for the whole policy or for marketing only — by emailing [email protected] or by replying “STOP” or “UNSUBSCRIBE” to any message we send you.
We will action your request within 10 business days. Withdrawing consent does not affect anything we have already done lawfully, and we may still need to contact you about a session you have already booked, or keep a suppression record so we do not contact you again.
We do not sell or rent your personal data. We share it only as set out below.
Your name, contact details, date of birth and the concerns you selected are shared with the licensed financial adviser representative and adviser firm conducting your 20-minute session, so that they can prepare for and carry out the appointment.
Adviser firm: [[FULL LEGAL NAME OF ADVISER FIRM — note: the landing page currently uses both “RevX Group” and “Rev X Group”. Settle on one spelling and use it consistently here and on every page.]]
FA licence / registration number: [[FA LICENCE OR REGISTRATION NUMBER]]
That firm is an independent organisation and handles your personal data under its own privacy policy once it has been passed to them. We encourage you to read it.
| Provider | What they do for us | Where |
|---|---|---|
| HighLevel Inc. (“LeadConnector”) | Hosts this website and our forms; our customer relationship management system; sends our emails, SMS and WhatsApp messages | United States |
| Google LLC | Google Analytics and Google Tag Manager (website measurement); Google Sheets and Google Drive (our lead records); Google Cloud Storage (submission PDF records) | United States / global |
| Meta Platforms, Inc. | Meta Pixel and Conversions API — measures which of our Facebook and Instagram advertisements produced a registration | United States / global |
| Cloudflare, Inc. | Content delivery, security and email-address protection for our website | Global |
We may also disclose personal data where required by law, by a court or by a regulator, or to establish or defend legal claims.
Our website uses Google Tag Manager to load two measurement tools:
When you complete the form, we send Meta a record that a registration happened, together with a randomly generated reference for that registration and the cookie identifiers described in section 2.2. We do not send your name, email address, phone number, date of birth or the concerns you selected to Meta or to Google from this website.
Your choices. You can clear or block cookies in your browser settings, though parts of the site may then not work properly. You can also install the Google Analytics Opt-out Browser Add-on, and manage how Meta uses your activity for advertising in your Facebook Ad Preferences.
The providers listed in section 5.2 store and process data outside Singapore, including in the United States. Where we transfer personal data overseas, we take the steps required by the PDPA to satisfy ourselves that the recipient provides a standard of protection comparable to the PDPA, including through contractual commitments in our agreements with those providers.
When personal data is no longer needed, we delete it or anonymise it.
We use access-controlled systems, encrypted connections (HTTPS), restricted staff permissions, and contractual obligations on our service providers. No method of transmission or storage is completely secure, but we take reasonable steps appropriate to the sensitivity of the data we hold.
You may ask us to:
Send your request to our Data Protection Officer using the details in section 11. We may need to verify your identity first, and a reasonable fee may apply to an access request. We will respond within 30 days, or tell you when to expect our response.
Data Protection Officer
DROP Events Pte Ltd
Name: [[DPO NAME OR “The Data Protection Officer”]]
Email: [[DPO EMAIL — e.g. [email protected]]]
Postal address: [[REGISTERED ADDRESS, SINGAPORE POSTCODE]]
If we cannot resolve your concern, you may lodge a complaint with the Personal Data Protection Commission of Singapore.
We may update this Privacy Policy from time to time. The “updated” date at the top of this page will change, and the current version will always be available at this address. Where a change is significant, we will take reasonable steps to notify you.
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